Value Added Services

To prevent delays in clinical study shipments, we aid in proactive planning and offer the service of Importer of Record (IOR) in countries permitting the use of third-party IOR to ensure that imported goods comply with the laws and regulations of the destination country. Our IOR services streamline the importation process, reduce administrative burden, and ensure compliance with local regulations. This allows you to focus on your clinical research without worrying about logistical challenges.

We offer a wide range of qualified packaging solutions for various temperature requirements with passive packaging using the latest VIP/PCM technology, active containers, and hybrid solutions. Our packaging solutions are designed to maintain product integrity and compliance throughout the supply chain. With our expertise, we help mitigate risks associated with temperature excursions, ensuring the safety and efficacy of your products.

Our integrated CRM solutions provide seamless management of customer interactions and data throughout the clinical trial process and all related logistical processes. This allows for better communication, enhanced data accuracy, and streamlined workflows. By centralizing information, we help you improve operational efficiency and ensure that all stakeholders have access to up-to-date and relevant information.

We offer comprehensive customs and regulatory guidance to navigate the complex international trade landscape. Our team of experts ensures that your shipments comply with all relevant regulations, minimizing delays and avoiding penalties. We provide support in preparing necessary documentation and staying informed about regulatory changes, ensuring smooth and compliant global logistics operations.